Customer Experience

creating-floral-arrangementOur floral-design shop is different for one main reason: Customer Service! For us at Flowers by the Neuse, the customer is number 1! We listen to our customers and go the extra step to ensure they are completely satisfied with every floral arrangement from walk ins, to deliveries, to in-house consultations for weddings, funerals, and events, or on the phone. We believe it’s important to provide each customer with an excellent overall experience.

We want our customers to walk away feeling impressed with their floral arrangement as well as comfortable and happy with their interaction with all of our staff. We are always courteous, helpful, resourceful, and genuine! It all starts with customer service!

Our Customers

customer-experienceWe love to work customers with customers to determine exactly what they are looking for for in a way that fits their budget. We are excellent at working with customers to fulfill that special need, whether it is a single stem rose for that special date, or a huge multi-layered custom wedding floral design with all the bells and whistles. We truly enjoy being able to consult with that client who needs guidance and help them achieve their vision is so personally rewarding!

That is why Flowers by the Neuse is the best, most reliable option for all your floral needs.